Incompetent, lazy, spotlight-hogging, whiny, backstabbing, avoidant–there’s no end to the personality challenges that impede workplace relationships. But interacting effectively with employees, colleagues, and bosses is essential for success. With “Powerful Phrases for Dealing with Difficult People,” anyone can confront problems head-on, before they fester and spread. Practical and easy to use, the book helps you identify button-pushing situations and deploy simple phrases to regain control and resolve conflicts–no matter who you’re dealing with.

Leadership expert John C. Maxwell follows his best-selling The Indisputable Laws of Teamwork with this powerfully succinct companion book, The 17 Essential Qualities of a Team Player. He presents a clear analysis of the personal characteristics necessary for becoming an effective team player. Maxwell?s detailed descriptions and many examples are easy to understand and applicable whether at home, on the job, at church, or on the ball field.

Fiscal austerity is hugely controversial. Opponents argue that it can trigger downward growth spirals and become self-defeating. Supporters argue that budget deficits have to be tackled aggressively at all times and at all costs. In this masterful book, three of today’s leading policy experts cut through the political noise to demonstrate that there is not one type of austerity but many.

How did money come to be invented? Why does it now have such significance in our lives? Does it make us happier or unhappier? And what does the future hold for it?